Intelligent Transport System
Windwalker Logistics’ Intelligent Transport System (ITS) combines tracking, planning and exception management so every truck movement is more predictable, transparent and cost-efficient.
What ITS means for you
Traditional road transport often means blind spots between dispatch and delivery. Our Intelligent Transport System brings all key information into one view – planned routes, live truck positions, ETAs, PODs and exceptions – so your team can manage by exception instead of chasing updates.
Key capabilities
Our ITS platform is built around the real needs of logistics operations – dispatch teams, customer service and management – not just technology buzzwords.
Define trips with origins, destinations, planned routes and delivery windows, giving teams a clear reference for performance.
GPS-enabled tracking allows you and your customers to know where the truck is, what time it will reach and if any delay is expected.
Get notified for major events – late departures, route deviations, long halts or missed delivery windows – so action can be taken early.
Digital proof of delivery, remarks and supporting documents help close trips faster and keep invoice supporting records ready.
How it works
ITS is not a separate layer – it sits on top of your day-to-day transport operations and supports the way your team already works.
Loads are grouped into trips based on route, service level and vehicle capacity. Vehicles and drivers are assigned with clear instructions.
Once the truck moves, GPS data and milestone updates feed into the dashboard, giving live status to operations and customer service teams.
When something goes off plan – traffic, breakdowns, extra checks – exceptions are flagged and handled with customer communication and re-planning.
On delivery, digital POD and remarks are captured, and trip-level KPIs such as on-time performance and utilisation are analysed for improvement.
These insights help you negotiate better, plan better and continuously improve the reliability of your road transport operations.
Who benefits most
ITS is especially powerful when you manage high service-level commitments, multiple delivery points and frequent dispatches.
Start a shipment
Share your cargo details and our logistics specialists will respond with the most efficient routing options, costs and transit timelines — tailored to your cargo.