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Customs Brokerage & Compliance

Fast, compliant customs clearance for your imports & exports.

From document preparation to final out-of-charge, our customs specialists handle every step so your cargo moves quickly, accurately and in full compliance with regulations.

Customs clearance that keeps your supply chain moving.

Navigating customs rules, notifications and documentation can slow down even the best-planned shipment. Windwalker Logistics brings together experienced documentation teams and licensed customs experts to clear your cargo with confidence.

We work proactively – validating HS codes, checking documents in advance and coordinating with customs and allied agencies – so you avoid delays, penalties and surprise costs.

  • Import & export customs clearance for air & ocean freight
  • HS classification, valuation & duty impact advisory
  • Filing of Shipping Bills, Bills of Entry & EDI documentation
  • Support with licences, certificates & regulatory permissions
  • Coordination with customs, DGFT, FSSAI & other authorities
View our process Request customs support
Customs brokerage specialists validating documents and tracking shipments

Why choose our customs brokerage

Practical, compliance-led customs support.

We combine on-the-ground experience with a practical, commercial approach – keeping you compliant while protecting your landed cost and lead time.

Documentation done right

Thorough checks on commercial invoices, packing lists and supporting documents reduce queries, reassessments and costly delays.

  • Pre-audit of import / export documents
  • Compliance with latest notifications

Correct HS & duty structure

Accurate tariff classification and valuation help you avoid penalties and take advantage of eligible exemptions.

  • HS code mapping & duty benchmarking
  • Guidance on exemptions & trade agreements

Single point of coordination

One team managing customs, carriers and last-mile transport, giving you a single view of status from pre-alert to delivery.

  • Dedicated operations contacts
  • Integrated with air, ocean & trucking

Coverage & capabilities

Customs brokerage connected with your wider logistics plan.

Our customs solutions are integrated with your air, ocean and inland transport so documents, cargo and milestones stay in sync across your shipments.

Modes
Air & Ocean
Imports & exports
Support
End-to-End
Docs to delivery
Focus
Compliance
Cost & risk control

How we work

Our customs clearance workflow.

A structured, four-step process designed to reduce clearance time and keep you informed at every stage.

1. Pre-check & document verification

Commercial documents are reviewed for accuracy, regulatory requirements and special conditions based on cargo, origin and destination.

2. HS classification & duty estimation

We map the correct HS code, evaluate applicable duties, exemptions and additional compliances, and highlight any potential risk areas.

3. Filing & customs coordination

Shipping Bills / Bills of Entry are filed, EDI messages are submitted and our team manages assessments, queries and clarifications with customs officers.

4. Release, duty payment & cargo movement

After out-of-charge, we support duty payment formalities and coordinate onward movement to your warehouse, factory or final delivery point.

Who we support

Customs solutions for a range of industries.

Whether you are starting with your first import or managing a mature global supply chain, we tailor customs processes around your cargo profile.

Manufacturing & engineering

Finished goods, components and project cargo with duty optimisation and licence handling where required.

Pharma, chemicals & FMCG

Support for sensitive, regulated and time-critical cargo including additional approvals and documentation.

Retail, e-commerce & trading

High-volume, multi-SKU imports with focus on accuracy, landed cost visibility and predictable clearance times.

Start a shipment

Ready to move your next shipment with Windwalker Logistics?

Share your cargo details and our logistics specialists will respond with the most efficient routing options, costs and transit timelines — tailored to your cargo.